Reports To: Executive Director of Technology and Innovation

Terms of Employment: Permanent, 12 Month Position

Suggested Training and Experience:

• Graduation from a two-year college or technical school with a degree in a related field and eighteen months experience; or equivalent combination of education and experience.
• Experience in computer and peripheral troubleshooting, familiar with Windows, Mac, and Chrome platforms.
• Current CompTIA, Microsoft, or Cisco Certifications a plus.  

Knowledge, Skills and Abilities:

• Strong knowledge of mechanical, electronic, and computer principles as applied to the repair and maintenance of computers and peripherals.
• General knowledge of components of local area networks.  
• Ability to communicate effectively with all levels of technology users.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize a workload and maximize time.
• Self motivated, willing to remain current with education and training.
• Physically able to exert up to 10 pounds of force to constantly move objects.
• Physically able to climb ladders and lift 5 pounds overhead.

Essential Job Functions:

• Supports, maintains, and repairs computers and all technology related instructional equipment such as interactive boards, projectors, document cameras, and classroom TV's.  
• The employee will have multiple sites to maintain. Complex problems are referred to Technician III or Network Engineer positions. 
• Ensures the maintenance of all computers and student devices.
• Ensures classroom instructional equipment is operational.
• Attends classes and conferences to enhance knowledge of equipment and operating systems
• Under the supervision of the Technician III or Network Engineer, assists with the installation of hardware, peripherals or projects as needed.
• Performs any other duties or tasks as assigned by the supervisor.

DISCLAIMER
 

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.